For notifications from courts, summons to administrative or extrajudicial proceedings such as conciliations, among others, please write an e-mail exclusively to notificacionesjudiciales@uninavarra.edu.co


NOTE: Any message that does not meet this condition will not be taken into account.

PQRS

Informes-atencion-usuario
Respuestas-a-peticiones-Anónimas

Each option is described in detail below to facilitate your registration:

PETITION: Request or request by the user for information related to the provision of the service or goods.

COMPLAINT: Expression of dissatisfaction made to the Institution, with respect to its services or products, or to the complaint handling process itself, where an explicit or implicit response or resolution is expected.

CLAIM: It is a user's request for a review of an administrative or academic action, which is the reason for his/her disagreement, and for a fair and equitable final decision to be made.

TIP: It is the proposal, formulation or improvement proposal by the user on the services offered by UNINAVARRA.

CONGRATULATIONS: Expression of satisfaction and satisfaction with the results, goods and services offered by the Institution.

PQRS RECEPTION

Through the following space you can formulate requests, complaints, claims, suggestions and compliments that you have regarding a particular administrative unit or academic unit of the Fundación Universitaria Navarra, i.e. those that arise with respect to the fulfillment of the mission of the institution as an institution of higher education, the quality of services offered and the actions of its collaborators.

If you prefer, you may express your Petitions, Complaints, Claims, Suggestions and Denunciations by calling (+57) (608) 8722049.

 

NOTE: PQRS that are presented in a disrespectful or disobliging manner, using threats, insults, insults, insults, insults, affronts, provocations or any other similar conduct will be rejected.

ACADEMIC OFFERINGS

What academic programs does UNINAVARRA offer?

The Navarra University Foundation - UNINAVARRA, offers professional, technological and postgraduate academic programs to the entire community.

PREGRADES

Medicine

Internships in our own clinics

SNIES 102861 / Resolution 006816 of April 26, 2023 of the MEN. Duration: 12 semesters - Credits 287.

Nursing

Internships in our own state-of-the-art clinics

SNIES 103320 / Resolution n. 8072 of May 30, 2014 of the MEN. Duration: 8 semesters - Credits 162.

Environmental Engineering

With strengths in Environmental Modeling with AI, Clean Technologies, Climate Change Adaptation

SNIES 103161 / Resolution n. 01132 of February 3, 2022 of the MEN. Duration: 9 semesters - Credits 161.

Industrial Engineering

Strength in Artificial Intelligence, Robotics and Automation

SNIES 103239 / Resolution n. 001278 of February 15, 2024 of the MEN. Duration: 9 semesters - Credits 158.

Law

With oral hearing rooms for real time hearings

SNIES 103160 / Resolution n. 021534 of November 12, 2021 of the MEN. Duration: 10 semesters - Credits 176.

Business Administration

With strength in Digital Marketing

SNIES 103761 / Resolution n. 003477 of March 16, 2022 of the MEN. Duration: 9 semesters - Credits 153.

 

TECHNOLOGY

Radiology and Diagnostic Imaging Technology

Highly complex in-house practice centers

SNIES 103389 / Resolution: 012515 of July 30, 2024 of the MEN. Duration: 6 semesters - Credits 109.

 

POSTGRADUATES

Specialization in Medical Law

SNIES 107402 / Resolution no. 13936 of August 15, 2018 of the MEN, validity: 7 years. Duration: 2 semesters - Credits 28.

Specialization in Constitutional Law and the Inter-American Human Rights System

SNIES 106068 / Resolution No. 6812 of April 26, 2023 of the MEN, validity: 7 years. Duration: 2 semesters - 24 credits.

Specialization in University Teaching

SNIES 107609 / Resolution No. 1292 of February 4, 2019 of the MEN, validity: 7 years. Duration: 2 semesters - 30 credits.

Specialization in Labor Law and Social Security

SNIES 110228 / Resolution No. 7360 of April 28, 2021 of the MEN, validity: 7 years. Duration: 2 semesters - Credits 26.

Specialization in Occupational Health and Safety Management

SNIES 110249 / Resolution No. 7616 of May 5, 2021 of the MEN, validity: 7 years. Duration: 2 semesters - Credits 32.

Specialization in Oral Litigation

SNIES 110581 / Resolution No. 014642 of August 12, 2021 of the MEN, validity: 7 years. Duration: 2 semesters - 29 credits.

Specialization in Family Medicine

SNIES 111582 / Resolution No. 6812 of April 26, 2023 of the MEN, validity: 7 years. Duration: 10 semesters - Credits 198.

Specialization in Internal Medicine

SNIES 117215 / Resolution No. 005905 of May 2, 2024 of the MEN, validity: 7 years. Duration: 2 semesters - 196 credits.

What are the values of UNINAVARRA's undergraduate and graduate programs?

When are registrations open?

Program

ACADEMIC PERIOD 1 ACADEMIC PERIOD 2
Opening Closing Opening Closing
Medicine October November February May
Nursing October December February June
Environmental Engineering October January February July
Industrial Engineering October January February July
Law October January February July
Business Administration October January February July
Radiology and Diagnostic Imaging Technology October January February July
Specializations Registration is open until full capacity is reached

Consult our Calendar

What is the registration fee?

For this year 2024, the registration fees for the academic programs offered by UNINAVARRA, are as follows:

Value of undergraduate enrollment $90,608
Postgraduate registration fee $190,930

What is the registration process?

What is the methodology of UNINAVARRA's academic programs?

All UNINAVARRA programs are 100% face-to-face methodology.

How can I recover my username and password?

Write to the support WhatsApp requesting user and password reset, indicating that you are an applicant, your full name, ID number and e-mail address.

ICT Support

How do I know if I am enrolled?

You will receive an email notification confirming the status of your registration. Once you complete your registration you will receive information about the dates for the admission tests.

ADMISSIONS AND REGISTRATION

Pre-registration

Is it necessary to take the icfes tests and what is the minimum score to be admitted?

For the enrollment process it is a fundamental requirement to have submitted the icfes tests. In relation to the score required for the admission process, the institution established a minimum overall score per program.

PROGRAM MINIMUM SCORE
MEDICINE 41,990
NURSING 37,290
RADIOLOGY AND DIAGNOSTIC IMAGING TECHNOLOGY 32,778
LAW 38,400
ENVIRONMENTAL ENGINEERING 37,950
INDUSTRIAL ENGINEERING 37,950
BUSINESS ADMINISTRATION 31,657
TECHNOLOGY IN HEALTH SERVICES MANAGEMENT 31,657

What type of interview is conducted?

Admission tests depend on the academic program.

For applicants to the following programs Medicine:
TYPE OF EVALUATION ASSESSED PROFILE EVALUATION WEIGHTS
INTERVIEW Personal profile where personality traits of the applicants are evaluated to verify affinity with the entrance profile of each program (Interview by psychologist). 20%
Attitudinal Profile where the affinity between the student and the formative requirements of the program will be determined (Interview by the Program Director).
PSYCHOMETRIC PERSONALITY TEST Psychological profile evaluate it from a clinical perspective in order to ensure the affinity and stability of this profile in each student with the career to be pursued 20%
COGNITIVE

 

ENTRANCE EXAM

 

STATE TESTING

"Saber 11

Intellectual Profile where the degree of knowledge is evaluated: ADMISSION EXAM 40%
Aptitude and Knowledge State Tests - State Examination for Entrance to Higher Education "Saber 11" of the Colombian Institute for the Promotion of Higher Education (ICFES). 20%
For applicants to the following programs Nursing y Radiology and Diagnostic Imaging Technology:
TYPE OF

EVALUATION

ASSESSED PROFILE EVALUATION WEIGHTS
INTERVIEW Personal profile where personality traits of the applicants are evaluated to verify affinity with the entrance profile of each program (Interview by psychologist). 30%
Attitudinal Profile where the affinity between the student and the formative requirements of the program will be determined (Interview by the Program Director).
PSYCHOMETRIC PERSONALITY TEST Psychological profile evaluate it from a clinical perspective in order to ensure the affinity and stability of this profile in each student with the career to be pursued 30%
COGNITIVE ICFES SCORE "SABER 11". Intellectual Profile where the degree of knowledge is evaluated and based on the State Aptitude and Knowledge Tests - State Exam for Higher Education Entrance "Saber 11" of the Colombian Institute for the Promotion of Higher Education ICFES. 40%
For applicants to the other programs:
TYPE OF EVALUATION ASSESSED PROFILE EVALUATION WEIGHTS
INTERVIEW Personal profile where personality traits of the applicants are evaluated to verify affinity with the entrance profile of each program (Interview by psychologist). 40%
Attitudinal Profile where the affinity between the student and the formative requirements of the program will be determined (Interview by the Program Director).
COGNITIVE ICFES SCORE "SABER 11". Intellectual Profile where the degree of knowledge is evaluated and based on the State Aptitude and Knowledge Tests - State Exam for Higher Education Entrance "Saber 11" of the Colombian Institute for the Promotion of Higher Education (ICFES). 60%

By what means are interviews conducted?

Due to the pandemic and biosecurity protocols, all interviews and selection processes are conducted virtually through the Microsoft Teams platform.

How do I know if I was admitted?

Once the documents have been received and the scores are known, the quotas will be awarded in descending order to those who have obtained the highest scores, until the quota assigned to each program is reached.

If several applicants have the same score and there are still vacancies to be filled, a lottery will be held among them. If an admitted applicant does not present himself/herself for enrollment, or does not meet the requirements for enrollment, the place will be awarded to the next on the list.

For Medicine and Nursing programs: The ADMISSIONS AND REGISTRATION UNIT will publish the LIST OF ADMITTEES on the Institutional Portal. www.uninavarra.edu.co and on the Institution's bulletin boards.

For all programs: The ADMISSIONS AND REGISTRATION UNIT will send by e-mail a communication to the admitted applicants with the indications to continue the registration process, therefore, it must be sure to indicate a valid e-mail address and that it is constantly reviewed, therefore, these data must be filled out clearly in the registration form.

How is the registration process and what documents are required?

Once you have been notified of your admission, you must submit the following documents to the ADMISSIONS AND REGISTRATION UNIT in order to complete the enrollment process:

  • Registration order issued by the Accounting and Financial Management.
  • Receipt evidencing payment of tuition fees.
  • Identity card.
  • High school diploma or certificate of graduation.
  • The other documents provided at the time of registration.

Enrollment will be formalized once the registration of courses and payment of the established fee have been completed within the period indicated in the Process Schedule.

 

Failure to enroll within the deadlines indicated in these Admissions Instructions and not requesting a space reservation is a cause for loss of enrollment in the Institution. Art. 112 Agreement 012 of 2015- Academic and Student Regulations.

More details of the process can be found in the Admissions section of the Fundación Universitaria Navarra website. https://uninavarra.edu.co/admisiones-4/

For all programs: The ADMISSIONS AND REGISTRATION UNIT will send by e-mail a communication to the admitted applicants with the indications to continue the registration process, therefore, it must be sure to indicate a valid e-mail address and that it is constantly reviewed, therefore, these data must be filled out clearly in the registration form.

Platform

What can I do if my platform is not active?

If for any reason your platform is not active, you should contact the financial coordination by e-mail apoyocontable@uninavarra.edu.corequesting the validation of your registration payment for platform activation reasons.

What can I do if I am not able to pre-register for my courses within the established time?

The addition and cancellation form is a document in which the student can make modifications to his or her schedule or in the case of not pre-registering for courses, he or she can do so with this form.

Certificates

What kind of certificates does UNINAVARRA issue and how long does it take to deliver them?

CERTIFICATES DELIVERY TIME
Certificate of study Five (5) business days.
Transcript of records Ten (10) business days
Program contents Thirty (30) days skills
Certificate of good conduct Five (5) days
Certificate of Credit Completion Ten (10) business days

How is the application process for certificates?

You must send a request to the following e-mail address apoyocontable@uninavarra.edu.coThe payment order for the certificates you need will be uploaded to your platform and you must download it. Once the payment has been made, you must send the support to admissions and registration to the following e-mail address admisionesyregistro4@uninavarra.edu.coThe certificate will be sent to you, together with your complete data and specifying what type of certificates you require.

On what date are public degrees held?

The dates for undergraduate graduation ceremonies, both public and private, are stipulated within the Agreement 006 of 2017.

 https://uninavarra.edu.co/wp-content/uploads/2017/05/ACUERDO-006-Cronograma-Grados-1.pdf

What can I do if the payment order is not in my platform?

You must contact the financial coordination by e-mail apoyocontable@uninavarra.edu.corequesting again the payment order to be uploaded to your platform.

By what means are the certificates delivered?

The certificates are delivered in magnetic form, sent by admissions and registration to your institutional mail.

Verification of titles

What does a title verification consist of?

The degree verification consists of a document that certifies that the person studied and completed his/her academic activities at the Fundación Universitaria Navarra UNINAVARRA, an accredited and legitimate institution, thus granting him/her a professional degree.

How can I request verification of my degree?

You, as a graduate or the company you wish to join as an employee, can request verification of your degree by e-mail. gestionacademica@uninavarra.edu.coand it will be sent to you in the shortest possible time.

Who issues this document?

This document is made, signed and issued by the academic management area of the Navarra University Foundation UNINAVARRA.

Is there any cost involved?

This document is free of charge.

Grades

What are the fees for undergraduate and graduate studies?

The value of the degree fees is general, i.e., it is the same for any academic program and specialization.

Value: $663.981

ACADEMIC PROGRAMS

Courses and electives

How can I find out the schedule of the different courses?

From the direction of each program, they are sent for each semester, indicating all the schedules available for each course, since a course can be offered at various times and the student can choose which one best suits him/her.

It is important to clarify that these will be sent only to institutional e-mails, therefore, it is important that the student has access to this e-mail.

How do I know which electives are offered in each semester?

There are different types of required and mandatory electives which are:

  1. Mandatory institutional core component electives:

These are 8 general electives, available to the entire Navarrista community and are offered every academic period. These are stipulated in the agreement 014 of 2017.

 The agreement details which courses are not mandatory to take and pass for each program, since it should be noted that only the courses determined by the program must be enrolled.

https://uninavarra.edu.co/wp-content/uploads/2017/06/ACUERDO-014-Modificaci%C3%B3n-Componente-Basico-Institucional.pdf

  1. Institutional flexible component electives:

There are 12 elective courses with a flexible institutional component, each with a value of 2 credits, offered to the entire Navarrista community, agreed upon within the Agreement 018 of 2018The student must take and approve 4 credits (2 courses) of which he/she must take and approve 4 credits (2 courses), whichever is preferred.

These electives are attached to the Academic Programs according to the nature of their program contents.

https://uninavarra.edu.co/wp-content/uploads/2018/07/ACUERDO-018-maestros-de-paz-.pdf

It is important to clarify that these will be sent only to institutional e-mails, therefore, it is important that the student has access to this e-mail.

How can I know if there is availability?

From the admissions and registration area via email admisionesyregistro4@uninavarra.edu.co you can request information about availability of places.

How do I request a quota extension?

You can formally request a quota extension by e-mail to your program address. Whether the answer is affirmative or negative, it is issued by means of a legal act that is sent to admissions and registration for its execution.

How is it possible to know the prerequisites of a course?

The prerequisites of a course are those subjects that are required to be taken and passed; subjects that open the door to new ones throughout your professional career.

Within the curriculum of each academic program, the prerequisites for each course are stipulated. These are shared by the program directors to each student who requires them. Below is a list of all the e-mail addresses of each program to which you can formally request them:

ACADEMIC PROGRAM MAIL PROGRAM ADDRESS MAIL PROFESSIONAL PROGRAM SUPPORT
Medicine Isidro Torres Castro
directormedicina@uninavarra.edu.co Pa.robayo@uninavarra.edu.co
Nursing Sandra Milena Mesa Rodríguez
direccionenfermeria@uninavarra.edu.co apoyoprogramas@uninavarra.edu.co
Law Katherin Torres Posada
direccionprogramaderecho@uninavarra.edu.co apoyoproderecho@uninavarra.edu.co
Industrial Engineering Mauricio Herney Gordillo Rodríguez
direccioningenieriaindustrial@uninavarra.edu.co apoyoingenierias@uninavarra.edu.co
Environmental engineering Leidy Johana Diaz Sanchez
direccioningenieriaambiental@uninavarra.edu.co apoyoingenierias@uninavarra.edu.co
Business Administration Maria Fidela Garzon Moya
direccionadministracion@uninavarra.edu.co apoyoadministracion@uninavarra.edu.co
Radiology and diagnostic imaging Anny Briyith Aquite Agudelo
direccionradiologia@uninavarra.edu.co apoyoprogramas@uninavarra.edu.co

Addition and cancellation 

At what point do additions and cancellations take place?

These are carried out during the first week of each academic period, the deadline may be extended only when the program management so decides.

How is the addition and cancellation process?

With the help of an addition and cancellation form designed by the institution, which can be requested by e-mail to each program management, which must be filled out with your complete data, in addition to the schedules, teachers and name of the courses you want to add or cancel.

This form must be signed by a show of hands and sent to the program directorate, where its approval or denial will be evaluated by the academic council, which is held during the first week of each month. The response to this type of request is issued through a legal act, and is sent to admissions and registration for execution.

Refunds

Is there a fee for the reimbursement request?

This application does not have any cost, but it is important to clarify that the applicant must pay again the registration fees.

What is the process for requesting a reinstatement to UNINAVARRA?

The student can make the request to the program management through an e-mail addressed to the faculty council, clearly indicating his/her interest in rejoining the institution.

The faculty council at the time of its meeting (the first week of each month) issues an answer by means of a legal act. If the answer is in denial, it is formally sent to the applicant via e-mail; on the contrary, if the answer is affirmative, it is sent to admissions and registration to start the registration process, and to the financial area to generate the registration payment order.

Approval

From which institutions is it possible to make homologation?

It is possible to carry out homologations from any educational establishment, as long as the person comes from an undergraduate academic program, that is to say. If the person is interested in homologating a technician or technologist, it is not admissible.

What is the approval process?

In order to carry out the homologation process, it is important that you refer to the student regulations of the Fundación Universitaria Navarra UNINAVARRA; there you will find all the related information, specifically on the Title 3. Chapter 1. Article 42 - Article 45.

 https://uninavarra.edu.co/wp-content/uploads/2016/01/ACUERDO-012-DE-2015-REGLAMENTO-ESTUDIANTIL-FINAL.pdf

FINANCIAL

Which are the entities with which I can apply for educational credit?

For the financing of tuition fees through an educational credit, we currently have agreements with the following institutions entities:

National Savings Fund
Comuna Savings and Loan Cooperative
Banco Pichincha
Fincomercio Savings & Loan Cooperative
Icetex
It is important to note that in order to obtain detailed information on the process and documents required for financing, you should contact the entity of interest directly.

What should I do after I have cancelled my tuition or certificate order?

Once the payment has been made, you must send the scanned support to admisionesyregistro4@uninavarra.edu.co, along with your complete data (full name, ID number, code, academic program), indicating what type of certificate you require. The process is the same if you made your payment by PSE.

Through which banks can I pay my registration fee or certificate?

Once the payment order is uploaded to your platform, you will find the account numbers of the banks with which the Fundación Universitaria Navarra has an agreement, which are:

BBVA, Banco de Occidente, Banco Pichincha.

For online payments through PSE (Secure Online Payment), in the main page of the institution you can find the direct access to electronic payments PSE, where certain information necessary for the transaction is requested such as, ID number of the applicant, number of the payment order and value to be paid.

How to request an update of the payment deadline on the receipt?

Sent an email to apoyocontable@uninavarra.edu.co requesting an update on the payment deadline of your order.

What is the cost of each type of certificate?

Certificates (of studies, completion of courses, approval of studies, grades for an academic period and conduct) have a cost of

How can I request a certificate?

Through the mail apoyocontable@uninavarra.edu.co can make the formal request for certificates, indicating full name, ID number, code and academic program. This unit is responsible for generating the payment order, which is uploaded to its platform to be later downloaded and printed to laser.

How and when is the tuition payment order generated?

The order of payment of your tuition is generated after you have successfully completed and passed the interview and the respective tests for the program of your choice.
This result is sent to the financial and admissions and registration departments, so that your payment order is uploaded to the academic platform.

ICETEX

What are the undergraduate lines of credit?

Long-term lines

Your Choice 0% and 25%

Long-term credits aimed at students of strata 1, 2 and 3, who are characterized by their academic excellence. During the period of study they pay the 0% or 25% of the credit, as applicable.

Medium-term and short-term lines

You choose 30%, 40%, 60% (medium term) and 100% (short term):

Medium or short term credits, aimed at all socioeconomic strata, who possess academic merit. During the period of study they pay 30%, 40%, 60% or 100% of the credit as appropriate.

Special lines

Long-term loans aimed at population with special conditions of

vulnerability. For more information, please visit

  • Constitutional protection (0%)
  • More Colombian than ever (10%)
  • Guarantee Fund - Codeudor (0%, 10% and 25%)

How do I access an educational credit?

The entire credit application process can be done from the ICETEX website; once the desired line and the term for payment of the credit and interest have been selected, the credit application must be made by filling out the form, then make the payment of the CIFIN study and wait for the result of the committee, if the result was approved it must be legalized in the Higher Education Institution or in an ICETEX office, as appropriate within the time limits established for each line. If the validation is successful, the credit will be disbursed.

To request and fill out the credit form it is important to take into account the opening and closing dates of the calls for applications:

Undergraduate Credit Calendar Country access Credit Calendar

https://portal.icetex.gov.co/Portal/Home/detalledeleventos/2020/10/23/calendariogeneral-(cr%c3%a9ditos-pregradopa%c3%ads)/credito-pregrado-convocatoria2021-1-no-pruebas-saber-11

If I am applying for credit for the first time and you do not receive the link to activate your account, what should I do?

You must enter through the link https://solicitudes.icetex.gov.co/solicitudes/login.sm  and click on the option to change the password, follow the steps for the update and you will be able to access your credit application.

What should I do if I want to apply for a new credit application and I already have a cancelled application?

  1. You must log in and submit the new credit application.
  2. You must relate the same email address with which you made the first request.
  3. Once you have registered, click on the link:
  4. https://solicitudes.icetex.gov.co/solicitudes/login.sm with the same user (e-mail) and password registered.
  5. You are ready to start your new credit application.

Where can I check the result of my credit application?

You will be able to consult in the results consultation section: https://portal.icetex.gov.co/Portal/Home/HomeEstudiante/gestion-creditoestudiante/consulta-de-resultados

Where can I check the result of my joint and several debtor?

You can consult it at the following link: http://cifin.asobancaria.com/cifin/icetexv2/public?accion=consultaEvaluacion

If I have not taken the ICFES tests for the (COVID 19), what should I record on the credit application form?

I must enter the SNP (national testing service) code sent to me at the time of registration for the SATs.

In what case can I apply without a joint and several debtor to an undergraduate program?

They must be entered through the lines Guarantee Fund - Codeudor 0%, 10%, 25% and must comply with the following conditions.

  • For parents deceased or recovered by COVID-19
  • For parents financially affected by COVID-19

What steps should I follow once I have filled out the 100% request form?

You must click on the CIFIN pay button, fill in the requested information, download the payment receipt and then pay it at the bank that lists the receipt or pay by PSE (electronic payment platform).

What should I do when my credit application is 100% completed and the joint and several debtor is accepted?

You must log in with your username and password to the form and click on the complete button.

Where can I see the status of my credit application?

The consultation of your credit application status can be consulted in the option "Consult Results".

https://portal.icetex.gov.co/Portal/Home/HomeEstudiante/gestion-creditoestudiante/consulta-de-resultados

I don't receive the email with the link and password for uploading documents?

The email with your username and password information will be sent to your email within 3 days after your credit application is under consideration.

Who performs the second verification and how long does it take?

The documents uploaded to the platform are subject to verification by ICETEX. You may be asked to correct the documents. If the documents uploaded in the platform present any inconsistency, you will be requested to correct the information described therein.

When is the legal viable concept status of my credit placed?

Once the promissory note is signed, ICETEX takes approximately 48 hours to record the status on your credit application.

After signing the guarantees, what's next?

Once the signing of the promissory note is completed, ICETEX will proceed to register the status of the viable legal concept to subsequently initiate the disbursement. The disbursement process takes approximately 20 working days.

ICT

Institutional mail

How do I request a password reset for institutional email platform or office 365?

You must fill out the Support Request form at the following url: https://forms.gle/oSmciHvo3QHpPnsWA In the observations field of the form, you must enter your personal e-mail address, institutional e-mail to be retrieved and contact information for validation purposes.

 

You can also send your request by mail to ayuda@uninavarra.edu.co indicating the information requested above.

We will perform the password reset and you must change it for a new one.

Where can I contact you if I have any other problems?

If the reason for your difficulty is different from the above, if you need advice or if you have any questions, please write to ayuda@uninavarra.edu.co

Microsoft Teams

How do I request a password reset for access to the Microsoft Teams platform?

You must fill out the Support Request form at the following url: https://forms.gle/oSmciHvo3QHpPnsWA In the observations field of the form, you must enter your personal e-mail address, institutional e-mail to be retrieved and contact information for validation purposes.

 

You can make the request by e-mail to ayuda@uninavarra.edu.co pointing out the inconvenience he is experiencing and that his password needs to be reinstated.

How to share documents through Microsoft Teams?

Files of any type can be shared and viewed directly from the application. The following will explain how to share documents and files in desktop, IOS mobile and Android mobile versions of Microsoft Teams.

Desk

Sharing a file in a group or one-to-one chat

  1. Select Attach below the box where you type a message and then, OneDrive o Upload from my computer (depending on where the file is located).
  2. Select the file, and then select the file, select Share o

A copy of the original file will be uploaded.

Share a file with your team in a channel

  1. Select Attach below the box where you type the message in a channel.
  2. Perform one of the following actions:
    • Select Recent to choose a file that you recently opened, and then, select Load a copy.
    • Select Examine equipment and channels to choose from all the files you have access to in Teams, and then select Upload a file. copy o Share a link.
    • Select OneDrive Upload from my computer(depending on where the file is located) and, after, select Load a copy or Open.

Mobile IOS

To attach a file to a message

  1. Click Attach below the box where you type a message, and then select the file from the device or cloud storage service.

You can upload files to Teams on the desktop or on the web and view them on your mobile device at any later time.

To share a file that has already been uploaded in Teams

  1. To access all the files you have recently opened and OneDrive, press More  > 
  2. Go to the desired file and press More options  >Share. 
  3. Search for and tap on a person or group name in the Chat tabor press a channel from the tab

Other sharing options

  1. Next to the file, click More options  > copy link.
    This allows you to share a link outside Teams.
  2. Click More options  > Send a copy.
    This will download a copy of the file to the phone. You can then choose how you want to share it.

Android Mobile

To attach a file to a channel or chat conversation

  1. Click Attach below the box where you type a message, and then select the file from the device or cloud storage service.

Sharing a file that has already been uploaded to Teams

  1. Swipe up from the navigation bar at the bottom of the application, and then press 
  2. Browse for the file you want in the cloud storage or the list of recently opened files, then press More options  > 
  3. Find the person or group you want to share the file with by searching by person, keyword or group name on the tab Chat and the name of the channel or keyword in the tab 

How to schedule a class or meeting in Microsoft Teams?

How do I log in to Microsoft Teams (desktop version, mobile version, web version)?

  • Desktop version can download the application through its browser.
  • For the mobile version through the application stores (Play Store or App Store) you can do so.
  • For Web version, just search for Microsoft Teams from your computer you can find the page, for online access. https://www.microsoft.com/es-co/microsoft-teams/group-chat-software

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      Note: The data collected will be used for contact purposes to process and respond to your requests, complaints, claims and/or suggestions, as well as to integrate the databases of our Institution for the purpose of keeping records, statistics, indicators and monitoring of the requests, complaints, claims and/or suggestions received. In case your request corresponds to a specific procedure before any institutional authority or correspond to any procedure regulated in the institutional regulations, the data will be used and stored to support the decision taken. Likewise, in case your request is about the interest of knowing about our service offer, the data will be processed for the purpose of sending information about the products or services offered or to be offered by UNINAVARRA, advertising, marketing and promotion of all kinds by UNINAVARRA.

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