Academic Offering Management

Academic Offering Management Characterization ( 1 ) GO-CP-01 Characterization of academic offerings V05 Procedures ( 4 ) GO-PR-01 Internal and External Communication Procedure GO-PR-02 Procedure for graphic design and advertising V03 GO-PR-03-Procedures for institutional events GO-PR-04 Procedure for the preparation of press releases V02 GO-PR-05 Audiovisual design and production procedure V01 Formats ( 7 ) GO-FO-01 Graphic design and advertising request form V2 GO-FO-03 Control of interested parties V3 GO-FO-04 Information bulletin board GO-FO-05 UNINAVARRA Event Protocol Format GO-FO-06 Active Students Survey V02 GO-FO-07 Survey for external public V3 GO-FO-08 Survey for external [...]

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UNIVERSITY WELFARE MANAGEMENT PROCEDURES

BU-PR-01 Procedure for consultation of the Psychology Service V4 BU-PR-02 Procedure for the Development of Artistic and Cultural ActivitiesV01 BU-PR-03 Procedure for the Coordination and Support of Recreational and Leisure Activities V01 BU-PR-04-Procedure-for-Growth-and-Human-Development-Program V04 BU-PR-05-PROCEDURE-TRAINING-OF-SPONSORS V01 BU-PR-06 PROCEDURE FOR ASSIGNING SPONSORS AND GODCHILDREN AND FOLLOW-UP V02 BU-PR-07 Inter-institutional Artistic Activities Procedure V01 BU-PR-08 Procedure for the Development of Internal Artistic Activities V01 BU-PR-09 Procedure for the Development of PYP Activities V01 BU-PR-10 Procedure for the Coordination and Support of Inter-institutional Sports Activities V01 BU-PR-11 Procedure for the development of activities of [...] BU-PR-11 Procedure for the development of activities of [...] V01

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Quality Management

Characterization ( 1 ) AC-CP-01 Characterization of Quality Management V03 Procedures ( 7 ) AC-PR-01 Customer Satisfaction Evaluation AC-PR-02 Internal Audits V03 AC-PR-03 Handling of requests, complaints, claims and/or suggestions from users AC-PR-04 Documented information V5 AC-PR-06 Improvement and corrective actions V03 AC-PR-08 Non-conforming output V04 Formats ( 27 ) AC-FO-01 Master list of documented information of internal origin V4 GD-FO-02 General folder marking V01 AC-FO-03 Audit Observation Report AC-FO-04 User feedback report AC-FO-05 Revision by [...]

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Administrative Management

Characterization ( 1 ) GF-CP-01 Characterization of administrative management V04 Guides ( 1 ) GF-DA-01 Revised International House Legal Guidelines Procedures ( 3 ) GF-PR-01 Supplier selection, evaluation, follow-up and re-evaluation V7 GF-PR-02 Purchasing procedure V5 GF-PR-03 Infrastructure Maintenance Procedure V02 Forms ( 21 ) GF-FO-01 Request for materials and equipment_V7 GF-FO-02 Control of delivery and receipt of items and equipment_V4 GFO-FO-03 Control of correspondence received_V4 GF-FO-11 Service Order V03 GF-FO-12 Purchase Order V03 GF-FO-18 Control of incoming and outgoing equipment GF-FO-19 Control of sent correspondence GF-FO-20 Registration and [...] [...] GF-FO-20 Registration and [...] GF-FO-20 Registration and [...]

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Quality Objectives

To increase the degree of satisfaction of the academic community in compliance with the mission statement of the support services, meeting their needs and requirements. [...]

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