{"id":55390,"date":"2022-12-26T17:11:17","date_gmt":"2022-12-26T22:11:17","guid":{"rendered":"https:\/\/uninavarra.edu.co\/?page_id=55390"},"modified":"2026-04-01T15:18:48","modified_gmt":"2026-04-01T20:18:48","slug":"informes","status":"publish","type":"page","link":"https:\/\/uninavarra.edu.co\/en\/atencion-usuario\/informes\/","title":{"rendered":"Reports"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"wpb-container \"><div class=\"container\"><div class=\"vc_row wpb_row vc_row-fluid row \"><div class=\"col-sm-12  vc_\">\n\t\t<div class=\"wpb_wrapper \">\n\t\t\t\n\t\t\t<!-- START Pqrs REVOLUTION SLIDER 6.7.21 --><p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t<rs-module-wrap id=\"rev_slider_8_1_wrapper\" data-source=\"gallery\" style=\"visibility:hidden;background:#E9E9E9;padding:0;margin:0px auto;margin-top:0;margin-bottom:0;\">\n\t\t\t\t<rs-module id=\"rev_slider_8_1\" style=\"\" data-version=\"6.7.21\">\n\t\t\t\t\t<rs-slides style=\"overflow: hidden; position: absolute;\">\n\t\t\t\t\t\t<rs-slide style=\"position: absolute;\" data-key=\"rs-359\" data-title=\"atencion al usuario\" data-in=\"o:0;\" data-out=\"a:false;\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" src=\"\/\/uninavarra.edu.co\/wp-content\/plugins\/revslider\/sr6\/assets\/assets\/dummy.png\" alt=\"47\" title=\"47\" width=\"2560\" height=\"761\" class=\"rev-slidebg tp-rs-img rs-lazyload\" data-lazyload=\"\/\/uninavarra.edu.co\/wp-content\/uploads\/2022\/12\/47.jpg\" data-no-retina>\n<!---->\t\t\t\t\t<\/rs-slide>\n\t\t\t\t\t<\/rs-slides>\n\t\t\t\t<\/rs-module>\n\t\t\t\t<script>\n\t\t\t\t\tsetREVStartSize({c: 'rev_slider_8_1',rl:[1240,1024,778,480],el:[540],gw:[1920],gh:[540],type:'standard',justify:'',layout:'fullwidth',mh:\"540\"});if (window.RS_MODULES!==undefined && window.RS_MODULES.modules!==undefined && window.RS_MODULES.modules[\"revslider81\"]!==undefined) {window.RS_MODULES.modules[\"revslider81\"].once = false;window.revapi8 = undefined;if (window.RS_MODULES.checkMinimal!==undefined) window.RS_MODULES.checkMinimal()}\n\t\t\t\t<\/script>\n\t\t\t<\/rs-module-wrap>\n\t\t\t<!-- END REVOLUTION SLIDER -->\n\n\t<div class=\"wpb_raw_code wpb_raw_html wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\">\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Raleway:ital,wght@0,400;0,700;1,400&display=swap\" rel=\"stylesheet\">\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Lato:wght@400;700&display=swap\" rel=\"stylesheet\">\n<link href=\"https:\/\/fonts.googleapis.com\/icon?family=Material+Icons\" rel=\"stylesheet\">\n\n<style>\n\/* Arregla el tama\u00f1o de la letra del slider cina ya que esta en 'rem' *\/ html {font-size: 100%} .navbar-mega .navbar-nav > li .dropdown-menu li a {font-size: 14px !important;}\n\n\/* CAMBIO COLOR DE LA LETRA Y ESTILO *\/\n#wpo-mainbody, #wpo-mainbody h2, #wpo-mainbody h3, #wpo-mainbody h4, #wpo-mainbody p, #wpo-mainbody a, #wpo-mainbody strong, #wpo-mainbody em, #wpo-mainbody th, #wpo-mainbody tr, #wpo-mainbody td, #wpo-mainbody ol, #wpo-mainbody ul, #wpo-mainbody li, #wpo-mainbody :after {\n    font-family: 'Raleway', sans-serif\n}\n\n\n\n\n\n#wpo-mainbody p {\n    font-size: 18px;\n    line-height: 30px;\n}\n\n#wpo-mainbody li {\n    font-size: 18px;\n    line-height: 30px;\n}\n\n.vc_toggle_title{\n  font-family: 'Raleway', sans-serif;\n}\n.vc_toggle_content{\n font-family: 'Raleway', sans-serif !important;\n}\n\n\n\n\n\n\/*NEEEEWWWWWWWWWWWWWWWWW*\/\n\n\n<\/style>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<\/div> \n\t<\/div><\/div><\/div><\/div><div class=\"wpb-container \"><div class=\"container\"><div class=\"vc_row wpb_row vc_row-fluid row \"><div class=\"col-sm-12  vc_\">\n\t\t<div class=\"wpb_wrapper \">\n\t\t\t<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: center;\"><span style=\"font-family: 'Raleway', sans-serif; font-size: 28px; color: #e30613;\"><strong>Informes<\/strong><\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Aqu\u00ed encontrar\u00e1 los informes de Peticiones, quejas, reclamos y sugerencias recibidas y atendidas por la Fundaci\u00f3n Universitaria Navarra UNINAVARRA, con el fin de determinar la oportunidad de las respuestas y formular las recomendaciones a la Alta Direcci\u00f3n y a los responsables de los procesos, que conlleven al mejoramiento continuo de la instituci\u00f3n.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t<\/div> \n\t<\/div><\/div><\/div><\/div><div id=\"botones\" class=\"wpb-container \"><div class=\"container\"><div class=\"vc_row wpb_row vc_row-fluid row \"><div class=\"col-sm-4  vc_\">\n\t\t<div class=\"wpb_wrapper \">\n\t\t\t\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><!-- Acorde\u00f3n mejorado --><\/p>\n<p style=\"text-align: center;\"><button class=\"vc_general vc_btn3 vc_btn3-size-md vc_btn3-shape-rounded vc_btn3-style-modern vc_btn3-color-navarra\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapseExampleaf11\" aria-expanded=\"false\" aria-controls=\"collapseExampleaf11\">INFORMES 2021<br \/>\n<\/button><\/p>\n<div id=\"collapseExampleaf11\" class=\"collapse\" style=\"text-align: center;\">\n<div class=\"card card-body\">\n<ul class=\"icon documentos\">\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2022\/12\/01.-INFORME-ENERO.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>ENERO<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2022\/12\/02.-INFORME-FEBRERO.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>FEBRERO<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2022\/12\/03.-INFORME-MARZO.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>MARZO<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2022\/12\/04.-INFORME-ABRIL.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>ABRIL<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2022\/12\/03.-INFORME-MAYO.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>MAYO<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2022\/12\/06.-INFORME-JUNIO.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>JUNIO<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2022\/12\/07.-INFORME-JULIO.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>JULIO<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2022\/12\/08.-INFORME-AGOSTO.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>AGOSTO<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2022\/12\/09.-INFORME-SEPTIEMBRE.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>SEPTIEMBRE<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2022\/12\/10.-INFORME-OCTUBRE.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>OCTUBRE<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2022\/12\/11.-INFORME-NOVIEMBRE.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>NOVIEMBRE<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2022\/12\/12.-INFORME-DICIEMBRE.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>DICIEMBRE<\/strong><\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: center;\"><button class=\"vc_general vc_btn3 vc_btn3-size-md vc_btn3-shape-rounded vc_btn3-style-modern vc_btn3-color-navarra\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapseExampleaf14\" aria-expanded=\"false\" aria-controls=\"collapseExampleaf14\">INFORMES 2024<br \/>\n<\/button><\/p>\n<p><!-- Contenido del acorde\u00f3n --><\/p>\n<div id=\"collapseExampleaf14\" class=\"collapse\" style=\"text-align: center;\">\n<div class=\"card card-body\">\n<ul class=\"icon documentos\">\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2024\/05\/01.-INFORME-PQRS-ENERO.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>ENERO<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2024\/03\/INFORME-PQRS-FEBRERO-2024.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>FEBRERO<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2024\/04\/INFORME-PQRS-MARZO.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>MARZO<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2024\/05\/04.-INFORME-PQRS-ABRIL.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>ABRIL<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2024\/07\/05.-INFORME-PQRS-MAYO-1.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>MAYO<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2024\/07\/06.-INFORME-PQRS-JUNIO.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>JUNIO<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a style=\"color: #cc0000;\" href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2024\/08\/INFORME-PQRS-JULIO-2024.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>JULIO<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2025\/09\/08.-INFORME-PQRS-AGOSTO.pdf\"><strong>AGOSTO<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2025\/09\/09.-INFORME-PQRS-SEPTIEMBRE.pdf\"><strong>SEPTIEMBRE<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2025\/09\/10.-INFORME-DE-PQRS-OCTUBRE.pdf\"><strong>OCTUBRE<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2025\/09\/11.-INFORME-DE-PQRS-NOVIEMBRE.pdf\"><strong>NOVIEMBRE<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2025\/09\/12.-INFORME-DE-PQRS-DICIEMBRE.pdf\"><strong>DICIEMBRE<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2025\/02\/INFORME-PQRS-CONSOLIDADO-2024.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>INFORME FINAL<\/strong><\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t<\/div> \n\t<\/div><div class=\"col-sm-4  vc_\">\n\t\t<div class=\"wpb_wrapper \">\n\t\t\t\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><!-- Bot\u00f3n para el acorde\u00f3n --><\/p>\n<p style=\"text-align: center;\"><button class=\"vc_general vc_btn3 vc_btn3-size-md vc_btn3-shape-rounded vc_btn3-style-modern vc_btn3-color-navarra\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapseExampleaf12\" aria-expanded=\"false\" aria-controls=\"collapseExampleaf12\">INFORMES 2022<br \/>\n<\/button><\/p>\n<p><!-- Contenido del acorde\u00f3n --><\/p>\n<div id=\"collapseExampleaf12\" class=\"collapse\" style=\"text-align: center;\">\n<div class=\"card card-body\">\n<ul class=\"icon documentos\">\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2023\/07\/01.-INFORME-ENERO-1.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>ENERO<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2023\/07\/02.-INFORME-FEBRERO-1.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>FEBRERO<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2023\/07\/03.-INFORME-MARZO-1.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>MARZO<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2023\/07\/04.-INFORME-ABRIL-1.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>ABRIL<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2023\/07\/05.-INFORME-MAYO.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>MAYO<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2023\/07\/06.-INFORME-JUNIO-1.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>JUNIO<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2023\/07\/07.-INFORME-JULIO-1.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>JULIO<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2023\/07\/08.-INFORME-AGOSTO-1.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>AGOSTO<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2023\/07\/09.-INFORME-SEPTIEMBRE-1.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>SEPTIEMBRE<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2023\/07\/10.-INFORME-OCTUBRE-1.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>OCTUBRE<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2023\/07\/11.-INFORME-NOVIEMBRE-1.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>NOVIEMBRE<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2023\/07\/12.INFORME-DICIEMBRE.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>DICIEMBRE<\/strong><\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><!-- Bot\u00f3n para el acorde\u00f3n --><\/p>\n<p style=\"text-align: center;\"><button class=\"vc_general vc_btn3 vc_btn3-size-md vc_btn3-shape-rounded vc_btn3-style-modern vc_btn3-color-navarra\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapseExampleaf15\" aria-expanded=\"false\" aria-controls=\"collapseExampleaf15\">INFORMES 2025<br \/>\n<\/button><\/p>\n<p><!-- Contenido del acorde\u00f3n --><\/p>\n<div id=\"collapseExampleaf15\" class=\"collapse\" style=\"text-align: center;\">\n<div class=\"card card-body\">\n<ul class=\"icon documentos\">\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2025\/02\/1.-INFORME-DE-PQRS-ENERO.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>ENERO<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2025\/04\/2.-INFORME-DE-PQRS-FEBRERO.pdf\"><strong>FEBRERO<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><strong><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2025\/04\/3.-INFORME-DE-PQRS-MARZO-1.pdf\">MARZO<\/a><\/strong><\/li>\n<li style=\"text-align: left;\"><strong><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2025\/07\/4.-INFORME-DE-PQRS-ABRIL.pdf\">ABRIL<\/a><\/strong><\/li>\n<li style=\"text-align: left;\"><strong><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2025\/09\/5.-INFORME-DE-PQRS-MAYO.pdf\">MAYO<\/a><\/strong><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2025\/09\/6.-INFORME-DE-PQRS-JUNIO-2.pdf\"><strong>JUNIO<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2025\/09\/7.-INFORME-DE-PQRS-JULIO-2.pdf\"><strong>JULIO<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><strong><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2025\/09\/8.-INFORME-DE-PQRS-AGOSTO.pdf\">AGOSTO<\/a><\/strong><\/li>\n<li style=\"text-align: left;\"><strong><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2025\/10\/9.-INFORME-DE-PQRS-SEPTIEMBRE-2.pdf\">SEPTIEMBRE<\/a><\/strong><\/li>\n<li style=\"text-align: left;\"><strong><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2026\/02\/10.-INFORME-DE-PQRS-OCTUBRE-1.pdf\">OCTUBRE<\/a><\/strong><\/li>\n<li style=\"text-align: left;\"><strong><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2026\/02\/11.-INFORME-DE-PQRS-NOVIEMBRE.pdf\">NOVIEMBRE<\/a><\/strong><\/li>\n<li style=\"text-align: left;\"><strong><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2026\/02\/12.-INFORME-DE-PQRS-DICIEMBRE.pdf\">DICIEMBRE<\/a><\/strong><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2026\/02\/INFORME-PQRS-CONSOLIDADO-2025.pdf\"><strong>INFORME FINAL<\/strong><\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t<\/div> \n\t<\/div><div class=\"col-sm-4  vc_\">\n\t\t<div class=\"wpb_wrapper \">\n\t\t\t\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><!-- Bot\u00f3n para el acorde\u00f3n --><\/p>\n<p style=\"text-align: center;\"><button class=\"vc_general vc_btn3 vc_btn3-size-md vc_btn3-shape-rounded vc_btn3-style-modern vc_btn3-color-navarra\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapseExampleaf13\" aria-expanded=\"false\" aria-controls=\"collapseExampleaf13\">INFORMES 2023<br \/>\n<\/button><\/p>\n<p><!-- Contenido del acorde\u00f3n --><\/p>\n<div id=\"collapseExampleaf13\" class=\"collapse\" style=\"text-align: center;\">\n<div class=\"card card-body\">\n<ul class=\"icon documentos\">\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2023\/07\/01.-INFORME-PQRS-ENERO.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>ENERO<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2023\/07\/02.-INFORME-PQRS-FEBRERO.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>FEBRERO<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2023\/07\/03.-INFORME-PQRS-MARZO.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>MARZO<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2023\/07\/04.-INFORME-PQRS-ABRIL.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>ABRIL<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2023\/07\/05.-INFORME-PQRS-MAYO.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>MAYO<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2023\/07\/06.-INFORME-PQRS-JUNIO.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>JUNIO<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarraeduco-my.sharepoint.com\/:b:\/g\/personal\/calidad_uninavarra_edu_co\/EWyjDK0SaTdKvYNbPZuOHpIBGqFZ_KmOYtXXjH7UlbGBpw?e=t6WOJI\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>JULIO<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarraeduco-my.sharepoint.com\/:b:\/g\/personal\/calidad_uninavarra_edu_co\/Eb4i1fZeOgpIlUWejzuAceABu3PSEag3qZe2cSWE4mV18g?e=SD3qj7\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>AGOSTO<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarraeduco-my.sharepoint.com\/:b:\/g\/personal\/calidad_uninavarra_edu_co\/EYvPRefivxxJhNbZntqbx8UB-VNrOMVPU-U5OfU22a1heg?e=LFhUOd\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>SEPTIEMBRE<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarraeduco-my.sharepoint.com\/personal\/calidad_uninavarra_edu_co\/_layouts\/15\/onedrive.aspx?id=%2Fpersonal%2Fcalidad%5Funinavarra%5Fedu%5Fco%2FDocuments%2FSIG%2FSGC%2F4%2E%20GESTION%20CALIDAD%2FPQRS%2FINFORMES%202023%2FINFORMES%2F10%2E%20INFORME%20PQRS%20OCTUBRE%2Epdf&amp;parent=%2Fpersonal%2Fcalidad%5Funinavarra%5Fedu%5Fco%2FDocuments%2FSIG%2FSGC%2F4%2E%20GESTION%20CALIDAD%2FPQRS%2FINFORMES%202023%2FINFORMES&amp;ga=1\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>OCTUBRE<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarraeduco-my.sharepoint.com\/:b:\/r\/personal\/calidad_uninavarra_edu_co\/Documents\/SIG\/SGC\/4.%20GESTION%20CALIDAD\/PQRS\/INFORMES%202023\/INFORMES\/11.INFORME%20PQRS%20NOVIEMBRE.pdf?csf=1&amp;web=1&amp;e=THXfUu\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>NOVIEMBRE<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarraeduco-my.sharepoint.com\/personal\/calidad_uninavarra_edu_co\/_layouts\/15\/onedrive.aspx?id=%2Fpersonal%2Fcalidad%5Funinavarra%5Fedu%5Fco%2FDocuments%2FSIG%2FSGC%2F4%2E%20GESTION%20CALIDAD%2FPQRS%2FINFORMES%202023%2FINFORMES%2F12%2E%20INFORME%20PQRS%20DICIEMBRE%20%2Epdf&amp;parent=%2Fpersonal%2Fcalidad%5Funinavarra%5Fedu%5Fco%2FDocuments%2FSIG%2FSGC%2F4%2E%20GESTION%20CALIDAD%2FPQRS%2FINFORMES%202023%2FINFORMES&amp;ga=1\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>DICIEMBRE<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2024\/11\/INFORME-PQRS-2023.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>INFORME FINAL<\/strong><\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><!-- Bot\u00f3n para el acorde\u00f3n --><\/p>\n<p style=\"text-align: center;\"><button class=\"vc_general vc_btn3 vc_btn3-size-md vc_btn3-shape-rounded vc_btn3-style-modern vc_btn3-color-navarra\" type=\"button\" data-toggle=\"collapse\" data-target=\"#collapseExampleaf16\" aria-expanded=\"false\" aria-controls=\"collapseExampleaf15\">INFORMES 2026<\/button><\/p>\n<div id=\"collapseExampleaf16\" class=\"collapse\" style=\"text-align: center;\">\n<div class=\"card card-body\">\n<ul class=\"icon documentos\">\n<li style=\"text-align: left;\"><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2026\/03\/1.-INFORME-DE-PQRSF-ENERO.pdf\"><strong>ENERO<\/strong><\/a><\/li>\n<li style=\"text-align: left;\"><strong><a href=\"https:\/\/uninavarra.edu.co\/wp-content\/uploads\/2026\/04\/2.-INFORME-DE-PQRSF-FEBRERO.pdf\">FEBRERO<\/a><\/strong><\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n\n\t\t<\/div> \n\t<\/div><\/div><\/div><\/div><div class=\"wpb-container \"><div class=\"container\"><div class=\"vc_row wpb_row vc_row-fluid row \"><div class=\"col-sm-4  vc_\">\n\t\t<div class=\"wpb_wrapper \">\n\t\t\t\n\t\t<\/div> \n\t<\/div><div class=\"col-sm-4  vc_\">\n\t\t<div class=\"wpb_wrapper \">\n\t\t\t<div class=\"vc_btn3-container vc_btn3-center vc_do_btn\" ><a class=\"vc_general vc_btn3 vc_btn3-size-md vc_btn3-shape-rounded vc_btn3-style-modern vc_btn3-color-default\" href=\"https:\/\/uninavarra.edu.co\/atencion-usuario\/\" title=\"\">Regresar a atenci\u00f3n al Usuario<\/a><\/div>\n\t\t<\/div> \n\t<\/div><div class=\"col-sm-4  vc_\">\n\t\t<div class=\"wpb_wrapper \">\n\t\t\t\n\t\t<\/div> \n\t<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Informes Aqu\u00ed encontrar\u00e1 los informes de Peticiones, quejas, reclamos y sugerencias recibidas y atendidas por la Fundaci\u00f3n Universitaria Navarra UNINAVARRA, con el fin de determinar la oportunidad de las respuestas [...]","protected":false},"author":13,"featured_media":0,"parent":38060,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-55390","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Informes - Uninavarra<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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